Customization & Implementation
Designed to meet the unique needs of the enterprise customer
Customization
We recognize enterprise customers have unique brand guidelines and specific business targets to deliver on. While core media management and social networking functionality is readily available out of the box with Opus Platform's robust social media feature set, it is the level of customization available that enables Opus Platform to build unique online community sites that fit your business.
-
- Branding
- White label platform allows extensive control over design and user experience for a completely branded online community that looks and feels like your brand
-
- Workflow
- Flexible platform design allows us to meet and support workflows specific to your business
-
- Features
- Extensible technology enables us to modify our platform to support additional features and third-party integrations
-
- Growth
- Scalable architecture lets us grow quickly without crashing as you grow from hundreds to millions of visitors
Implementation
Because your business and social media initiative is unique from others, we take the time to fully understand your needs and work with you closely from planning to launch. Each Opus Platform project includes the following standard services:
-
- Business Consultation
- We start with a deep dive into your social media strategy and determine which of our social media software solutions make sense and scope the level of customization you'll need. From there, we'll recommend an implementation option that fits your business model and infrastructure while working with you and/or agency partners to produce and launch the site.
-
- Professional Services
- Once a contract has been signed, our Professional Services team engages with your team to build your online community. A Reality Digital project manager will oversee communications and manage the project while our engineers and designers customize features and workflow and skin the site to your specifications.
-
- Quality Assurance
- Once the site is built, we go through a two-step QA program where we execute an extensive internal QA process and then hand it off to you for a second round of checks and testing. The result is a social media site that is bug-free and functions properly.
-
- Launch Support
- We know that for many of our customers the online community site is only one piece of a larger campaign that can include media placements and other time-sensitive events. When it is time to go live, the Reality Digital support team is standing by to ensure your site is functioning properly and is seamlessly handling spikes of traffic.
- And if your site happens to be the core of your business, you can rest assured that our support team will be there to make sure everything works the way it should when you're ready to go public.
Learn More
